Documentation

# Subscriptions and Invoicing

# Subscriptions

TIP

For details about different subscription plans visit the pricing page.

After signing up, you can use your workspace for free during the 28 day trial. After the trial, you can choose from our subscription plans depending on the storage size, size of your team, support level and other features that you need for your workspace.

There are three paid plans: Individual, Professional, and Team plan. Students and educators can use our free Academia plan and there is also a Non-profit plan available to charities and non-profit organisations.

TIP

If you are interested in On-Premise deployment or looking for other options, please contact us directly.

Subscriptions are automatically billed monthly or annually. You can cancel or change your subscription any time, with Apple Manage Subscriptions App or through app.merginmaps.com.

# Changing a subscription from web

Information about the current subscription can be found in app.merginmaps.com. Here, you can also switch to another subscription plan and manage the billing.

  1. Log into app.merginmaps.com

  2. Navigate to Subscriptions
    Mergin Maps Subscription details

  3. Here, choose if you want to Pay monthly or Pay Yearly. Click on Upgrade under the plan of your choice.

  4. Fill in the form with your details.
    When registering a business organisation, you can enter the VAT number (if you want to use reverse charge VAT payments).

  5. Click on Complete Purchase

Notes:

  • If a VAT number is entered, this must be associated with the address you enter below.
  • The address you enter must match the address registered with your payment method (e.g. credit card)
  • The address entered needs to match the VAT registered address

If you'd like to purchase the Team plan on annual basis and would like to make bank transfer payments, please contact us for manual invoicing.

# How to request Academia or Non-profit plan

We support students, educators and registered non-profit organisations. If you want to request free Academia plan or Non-profit plan:

  1. Log into app.merginmaps.com
  2. In the Subscriptions tab, you will find more information about these plan. If you fit one of these categories, click on the Request button.
    Mergin Maps Request Academia or Non-profit plan
  3. Fill in the form and Submit your request. We will review your application and if you meet our conditions, your workspace will get the Academia or Non-profit plan.

# How to cancel subscription

  1. Log into app.merginmaps.com
  2. Navigate to Subscriptions. If you have an active subscription, you can cancel it by clicking Cancel subscription.
    Mergin Maps Cancel Subscription

# Changing a subscription from Mergin Maps Input

Subscriptions can be also managed from Mergin Maps Input (on Apple devices via in-app purchases).

# Invoices and payment history

To download your invoices and see your payment history:

  1. Log into app.merginmaps.com
  2. Navigate to the Subscription in the left panel
  3. In the Subscription window, go to:
    • HISTORY to see your payment history
    • INVOICES to access your invoices

Invoices and Payment History

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