# Subscriptions and Invoicing
# Subscriptions
TIP
For details about different subscription plans visit the pricing page.
After signing up, you can use your workspace for free during the 28 day trial. After the trial, you can choose from our subscription plans depending on the storage size, size of your team, support level and other features that you need for your workspace.
There are three paid plans: Individual, Professional, and Team plan. Students and educators can use our free Academia plan and there is also a Non-profit plan available to charities and non-profit organisations.
TIP
If you are interested in On-Premise deployment or looking for other options, please contact us directly.
Subscriptions are automatically billed monthly or annually. You can cancel or change your subscription any time through app.merginmaps.com.
# How to change a subscription
Information about the current subscription can be found in app.merginmaps.com. Here, you can also switch to another subscription plan and manage the billing.
Log into app.merginmaps.com
Navigate to Subscriptions
Here, choose if you want to Pay monthly or Pay Yearly. Click on Upgrade under the plan of your choice.
Fill in the form with your details.
When registering a business organisation, you can enter the VAT number (if you want to use reverse charge VAT payments).Click on Complete Purchase
Notes:
- If a VAT number is entered, this must be associated with the address you enter below.
- The address you enter must match the address registered with your payment method (e.g. credit card)
- The address entered needs to match the VAT registered address
If you'd like to purchase the Team plan on annual basis and would like to make bank transfer payments, please contact us for manual invoicing.
# How to request Academia or Non-profit plan
We support students, educators and registered non-profit organisations. If you want to request free Academia plan or Non-profit plan:
- Log into app.merginmaps.com
- In the Subscriptions tab, you will find more information about these plan. If you fit one of these categories, click on the Request button.
- Fill in the form and Submit your request. We will review your application and if you meet our conditions, your workspace will get the Academia or Non-profit plan.
# How to cancel a subscription
- Log into app.merginmaps.com
- Navigate to Subscriptions. If you have an active subscription, you can cancel it by clicking Cancel subscription.
# How to transfer ownership and billing for workspaces
Ownership of a workspace can be transferred to another workspace member. Users with the owner member role have access to the subscriptions and invoicing settings and can change the billing details in the Subscriptions tab in app.merginmaps.com. Every workspace has to have at least one owner, however, there can be multiple owners of one workspace.
To transfer the ownership of a workspace to a user that is not yet a member of your workspace, follow the steps in How to add users to a workspace and select the Owner as the the member role. The new owner has to accept the invitation.
To transfer the ownership of a workspace to a user that is already a member of your workspace, you have to change their member role to Owner:
Log in to app.merginmaps.com
Navigate to the Members tab. Here, you will see the list of current workspace members and their roles.
Change the member role of the user who should become the new owner
Now the member role of the original owner can be changed (if needed) or they can be removed from the workspace completely.
WARNING
Be careful when downgrading your own member role!
Only owners and admins can manage user roles so if you assign yourself the writer or reader role, you will not be able to change it back.
# Invoices and payment history
To download your invoices and see your payment history:
- Log into app.merginmaps.com
- Navigate to the Subscription in the left panel
- In the Subscription window, go to:
- HISTORY to see your payment history
- INVOICES to access your invoices
