# Subscriptions and Invoicing
After signing up to Mergin Maps, you can use your workspace for free during the 28 day trial. After the trial, you can choose from our subscription plans depending on the storage size, size of your team, support level and other features that you need for your workspace.
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For details about different subscription plans visit our pricing page.
If you are interested in On-Premise deployment or looking for other options, please contact us directly.
There are three paid plans: Individual, Professional, and Team plan. Students and educators can use our free Academia plan and there is also a Non-profit plan available to charities and non-profit organisations. Subscriptions are billed monthly or annually.
The overview of your current subscription plan and usage of storage, number of projects and number of users in your workspace can be found in the Subscription tab in Mergin Maps dashboard. It is available only to the owners of the workspace.
# Subscriptions management portal
Subscriptions, payments and billing information are managed in our subscription management portal.
There are two ways to access the portal:
- from Mergin Maps dashboard by owners of a workspace
- using a link by a person that has access to the email used in billing information
When logged into the portal, you can update or cancel your subscription, see upcoming charges, review your billing and payment information and access payment history and invoices.
# Accessing subscription management portal from Mergin Maps dashboard
If you are the owner of a workspace, you can access the subscription management portal from the dashboard.
To access the portal, navigate to the Subscription tab and click on Manage Subscription.
You will be redirected to the subscription management portal.
# Accessing subscription management portal directly (without Mergin Maps account)
The subscription management portal can also accessed directly, without going through the dashboard or having a Mergin Maps account. This option may be useful if the person taking care of the payments does not need access to the projects and data, such as someone from the accounting department of your organisation.
Note that the owner of the workspace needs to set up the appropriate email in the billing information. This email can then be used to access the portal.
To access the portal directly:
Navigate to the subscription management portal (opens new window)
Enter the email that is used in your billing information and click on Send
You will get an email with a login link. Click on the link in the email and you will be redirected to the portal.
# How to upgrade a subscription from the trial plan
Log into app.merginmaps.com
Navigate to the Subscription tab.
The overview of available plans is listed in the Upgrade subscription section.
Specify if you want to pay yearly or monthly and click on the Upgrade button under the plan of your choice.
You will be redirected to a checkout page. Here, fill out the billing information.
The email you enter here will receive all billing-related information such as invoices or failed payments notifications.
If you are a business, check the I'm purchasing as a business option and fill out your business name and VAT number.
- the VAT number has to be associated with the entered (VAT registered) address
- the address you enter has to match the address registered with your payment method
Click on Pay and subscribe
After the payment goes through, you will be redirected back to Mergin Maps dashboard where you can review the details of your new subscription
# How to request Academia or Non-profit plan
We support students, educators and registered non-profit organisations.
Visit Mergin Maps pricing page, where you can request free Academia plan or Non-profit plan.
Click on the Sign Up Now button and fill out the form. We will review your application and if you meet our conditions, your workspace will get the Academia or Non-profit plan.
# How to change a subscription
Navigate to the subscription management portal
In the Current plan section, click on the Update plan button
Choose Monthly or Yearly payment, Select your new plan and Continue
Review the details of your updates and Confirm the subscription update
# How to cancel a subscription
Navigate to the subscription management portal
In the Current plan section, click on Cancel plan
Review the details of your subscription plan and confirm that you want to cancel the plan by clicking Cancel plan again
# Billing information and payment method
Navigate to the subscription management portal
Here, you can see current billing information and payment method
WARNING
All billing-related information such as invoices or failed payments notifications will be sent to the email that is entered in the billing information.
Billing information will be displayed in invoices or receipts, so make sure they are entered correctly.
# Updating billing information
The billing details associated with your subscription can be changed through the subscription management platform. You might need to do this e.g. when transferring ownership of a workspace.
Navigate to the subscription management portal
Here, you can see your current billing details.
Click on Update information to change it.
WARNING
All billing-related information such as invoices or failed payments notifications will be sent to the email that is entered in the billing information.
Billing information will be displayed in invoices or receipts, so make sure they are entered correctly.
# Adding and removing a payment method
When purchasing a subscription plan, you were asked to fill out your card information.
You might want to change it later, e.g. to use a different card or when transferring the ownership of a workspace. To add or remove a payment method associated with your Mergin Maps subscription:
Navigate to the subscription management portal
Here, you can see your current payment methods.
- to add a new card, click on Add payment method and fill out the details
- to remove a card from your profile, click on the button next to the card and click Delete
WARNING
Any active subscription requires a payment method.
A card can be deleted only if there is another payment method available. To replace a card, you have to add a new card before removing the old one.
# Invoices and payment history
Navigate to the subscription management portal
Here you can find the overview of payment history and invoices at the bottom of the page
Click on a payment to download your invoice or receipt.
